SPG Explore More (The "Promotion") FAQS

When can I register for the promotion? What are the dates I can earn bonus Starpoints®? Can anyone register for this promotion? Will eligible stays or nights prior to registration count toward my earning? How do I earn 500 Starpoints? How do I earn 1,000 Starpoints? How do I earn 10,000 bonus Starpoints? At which hotels and resorts am I eligible to earn 500 Starpoints? At which hotels and resorts am I eligible to earn 1,000 Starpoints? At which hotels and resorts am I eligible to earn 10,000 bonus Starpoints? What qualifies as an eligible paid stay? What qualifies as an eligible paid night? Can I book through a third party and earn bonus Starpoints? If part of my stay was reserved using a Free Night Award or SPG Cash & Points, will my stay qualify? If I check in before the earning period begins or check out after the earning period ends, but some of my stay is in the earning period, does my stay earn the bonus? When will the bonus Starpoints post to my account? Will I earn stay and night credits toward elite status? Can I take advantage of other bonus promotions at the same time?
[Top]

When can I register for the promotion?

SPG® Members can register September 6, 2017, through 11:59 p.m. Eastern Time (ET) November 30, 2017 (the “registration period”).

What are the dates I can earn bonus Starpoints®?

Each registered SPG Member can earn bonus Starpoints for eligible paid stays from September 12, 2017, through January 15, 2018 (the “earning period”).

Can anyone register for this promotion?

Any SPG Member can register at spg.com/exploremore. A nonmember can join the SPG program and register simultaneously, also at spg.com/exploremore.

Will eligible stays or nights prior to registration count toward my earning?

Yes, as long as the SPG Member registers by November 30, 2017, any eligible paid stay or night from September 12, 2017, through January 15, 2018, will count toward earning.

How do I earn 500 Starpoints?

A registered SPG Member can earn 500 Starpoints if the eligible stay is one or more nights at any participating Aloft®, ElementSM, or Four Points® hotel or resort during the earning period. The bonus may be earned an unlimited number of times. Click here to view the complete list of participating hotels and resorts.

[Top]

How do I earn 1,000 Starpoints?

A registered SPG Member can earn 1,000 Starpoints if the eligible stay is one or more nights at any participating St. Regis®, The Luxury Collection®, W®, Le Méridien®, Westin®, Sheraton®, Tribute Portfolio™, or Design Hotels™ hotel or resort during the earning period. The bonus may be earned an unlimited number of times. Click here to view the complete list of participating hotels and resorts.

How do I earn 10,000 bonus Starpoints?

A registered SPG Member can earn 10,000 bonus Starpoints after staying 25 eligible nights at SPG hotels participating in SPG Explore More during the earning period. All eligible nights must fall within the earning period to count towards the 10,000 Starpoints bonus.

At which hotels and resorts am I eligible to earn 500 Starpoints?

A registered SPG Member can earn 500 Starpoints at any participating Aloft, Element, or Four Points hotel or resort during the earning period. Click here to view the complete list of participating hotels and resorts.

At which hotels and resorts am I eligible to earn 1,000 Starpoints?

A registered SPG Member can earn 1,000 Starpoints at any participating St. Regis, The Luxury Collection, W, Le Méridien, Westin, Sheraton, Tribute Portfolio, or Design Hotels hotel or resort during the earning period. Click here to view the complete list of participating hotels and resorts.

At which hotels and resorts am I eligible to earn 10,000 bonus Starpoints?

A registered SPG Member can earn the one-time 10,000 bonus Starpoints after completing his/her 25th night at SPG hotels participating in SPG Explore More during the earning period.

[Top]

What qualifies as an eligible paid stay?

An eligible paid stay includes one or more nights at the same SPG Participating Hotel by an SPG Member who (a) provides his/her SPG Member number at the time of reservation or at check-in; (b) pays an eligible rate that earns Starpoints as defined by the terms and conditions of the SPG program (spg.com/t&c); and (c) stays in one of the reserved guest rooms. If an SPG Member checks out of a guest room and then checks back in to a guest room at the same SPG Participating Hotel on the same day, it will count as a single stay for purposes of calculating stays.

What qualifies as an eligible paid night?

An eligible paid night includes at least one night paying a qualifying rate at a participating SPG Participating Hotel during the earning period.

Can I book through a third party and earn bonus Starpoints?

Stays must be booked through any Starpoints-eligible channel, which includes a travel professional who books through those channels or the GDS. This is the only way to earn bonus Starpoints and get our best rates. Stays booked through prepaid, third-party channels — such as orbitz.com, expedia.com, travelocity.com, delta.com, etc. — are not eligible Rate Plans, so the member will not earn bonus Starpoints and will not qualify for the offer. A description of a Starpoints-eligible channel can be found at spg.com under the program terms and conditions, section 2.1.

If part of my stay was reserved using a Free Night Award or SPG Cash & Points, will my stay qualify?

No. Stays booked with Free Night Awards or Cash & Points do not count as qualifying stays for this promotion. Even if part of the stay is reserved using an Award and part is paid, the SPG Member will not receive bonus Starpoints for any part of the stay.

If I check in before the earning period begins or check out after the earning period ends, but some of my stay is in the earning period, does my stay earn the bonus?

Yes, as long as one night of the eligible stay is within the earning period, bonus Starpoints will be earned (even if part of the stay falls outside the earning period).

[Top]

When will the bonus Starpoints post to my account?

The bonus Starpoints will post to the registered SPG Member's account within two to four weeks of each eligible paid stay posting. Please note: Not all bonuses will post at the same time.

Will I earn stay and night credits toward elite status?

An SPG Member will earn stay and night credits as he/she normally does while earning Starpoints.

Can I take advantage of other bonus promotions at the same time?

Yes. However, each promotion earns bonuses independently of each other.